Consider the following potential areas for dispute:
• Product quality/specification (sale and purchase)
• Delivery issues
• Quantity/Volume
• Cost/Price
• Guarantees/warranties
• Contracted terms
It might be a dispute with a supplier, a customer, a consumer of your product (even though you might not have sold it to them directly) or a haulage company! In all of these cases, a poorly managed dispute can be disastrous as well as time consuming.
SMART’s primary objective in managing a dispute is to look after YOUR interests and wherever possible to AVOID litigation. SMART will calmly explore all the issues with you and the third party(ies) and we will normally resolve the problem without recourse to Law. We have extensive experience we can call on to achieve this. We can negotiate, mediate, or defend for you depending on the nature of the case. If all that fails, we can (with your permission) instruct our panel of specialist solicitors to litigate on your behalf.
